These are the questions Farringdon Precious Metals hears most often. If yours is not here, call 0207 111 0912 or send a message.
Where is the shop?
55 Hatton Garden, London. The nearest stations are Chancery Lane and Farringdon.
When are you open?
Monday to Friday, 11:00–17:00. Saturday, 11:00–15:00. Sunday, closed.
What do you buy and sell?
Gold, silver, platinum, and palladium, including jewellery, coins, and bars, plus diamonds and coloured stones.
How is a price worked out?
Prices follow the live market. A final offer depends on purity, weight, and condition. A quote by phone or email is a guide until the piece is tested in the shop.
Do you test in front of me?
Yes. Acid and XRF testing for a sale to the shop is done at the counter, and the result is explained before you decide.
What do I need to bring if I am selling?
Photo ID, and proof of address dated within the last three months. High-value pieces may also need proof of ownership.
How am I paid?
Same-day bank transfer or cash when you sell in the shop. There is no separate fee on top of the price we agree.
Can I collect an order?
Yes. A piece bought from the catalogue is held at 55 Hatton Garden. Shop hours are Monday to Friday 11:00–17:00 and Saturday 11:00–15:00. Sunday is closed.
Do you post?
Only after our team has confirmed the price and the delivery. Call 0207 111 0912 before anything leaves the shop.
Can I return a piece?
Bring the original receipt, the piece in the condition it left in, and photo ID. The refund goes back to the original payment method.